Cabin Crew Academy

ICAO Level 4-6 · Cabin Crew English

Master aviation English,
fluently.

Complete ICAO-aligned training, crafted for your dream airline career.

Meeting Colleagues

Unit 1: The Pre-Flight Briefing · 30 min · +150 XP

Your Progress

Achievements0/12 unlocked

First Step ️

Speaking Master

Perfect Score

Consistency Champion

Vocabulary Master

Interview Ready

Aviation Expert ️

Grammar Genius

Listening Expert

Social Butterfly

Your Learning Path

Master aviation English,fluently.

Meeting Colleagues

Your Progress

Achievements0/12 unlocked

Your Learning Path

Unit 1: The Pre-Flight Briefing

Meeting Colleagues

Finding Out About the Flight

Case Study: A Day in the Life

Unit 2: Welcome on Board

Welcome on Board

Settling Passengers in Their Seats

Demonstrating Safety Procedures

Unit 3: After Take-Off and Into the Flight

Making the First Announcements

Getting Started

Helping to Settle Passengers

Unit 4: Food and Drinks

Giving a Choice

Serving Drinks

Duty-Free Sales

Unit 5: Minor Passenger Problems

Identifying Passenger Problems

Dealing with Problems

Saying Sorry

Unit 6: Is There a Doctor on Board?

Dealing with an On-Board Accident

Dealing with a Serious Medical Incident

Reporting a Medical Incident

Unit 7: In-Flight Emergencies

Taking Charge in an Emergency

Preparing for an Emergency Evacuation

Reporting an Evacuation

Unit 8: Complaints and Disruptive Passengers

Responding to Passenger Complaints

Dealing with Complaints About Other Passengers

Managing Disruptive Passengers

Unit 9: Preparing for Landing

Making Final Announcements and Checks

Giving Information About Delayed Landings

Getting Through the Final Ten Minutes

Unit 10: Saying Goodbye

Arriving at the Gate and Disembarking the Passengers

Taking Part in the Crew Debriefing

Case Study: Fear and Heroism aboard Flight 253

Master aviation English,
fluently.